Ungaxhumana kanjani nokusekelwa kwe-BTSE

Imibuzo Evame Ukubuzwa (FAQ)

I-BTSE ingumthengisi othembekile onezigidi zabathengisi abavela emhlabeni wonke. Amathuba ukuthi uma unombuzo, omunye umuntu ube nalowo mbuzo esikhathini esidlule futhi Imibuzo Ebuzwa Njalo ye-BTSE ibanzi kakhulu.

Sinezimpendulo ezijwayelekile ozidingayo lapha: https://support.btse.com/en/support/home

Uma unombuzo, lena indawo engcono kakhulu ongaqala ngayo.

I-imeyili neThikithi

Uma une-akhawunti, sicela ugcwalise isicelo sosekelo lwe-imeyili lapha . Ukuze uthole isixazululo esisheshayo, sicela:

• Nikeza imininingwane eminingi ngangokunokwenzeka mayelana nenkinga yakho
• Layisha Amadokhumenti

Sicela ungathumeli amathikithi amaningi okukhishwa okufanayo—sizofika ethikithini lakho ngokushesha okukhulu.

Uma kungenjalo, i-imeyili yethu ithi [email protected]

I-BTSE Customer Support ngokuvamile iphendula lingakapheli ihora kodwa kwezinye izimo, kuye ngohlobo lokukhathazeka kwakho, sicela usivumele sifinyelele emahoreni angama-24 ukuze siphendule imibuzo / ukukhathazeka kwakho.

Imiphakathi ye-BTSE Teleram

*Sicela wazi ukuthi amaqembu ethu eTelegramu asesidlangalaleni futhi uqaphele ukuthi ukhuluma nobani. Ngeke size sikuthinte sikucela imininingwane yomuntu siqu noma idiphozithi yezezimali, konke lokhu kufanele kusingathwe nge-imeyili [email protected] .